Property Management Services
Crafting the Future of Community Living with Excellence.
Managing a property can feel overwhelming, but with Excelsior Communities, you don’t have to do it alone. Our expert team handles everything—from leasing and maintenance to marketing and resident satisfaction—so you can focus on the bigger picture. With a proven track record of increasing property value and maximizing ROI, Excelsior Communities is your trusted partner in property management success.
Company Overview
Excelsior Communities, based in Rochester, NY, has been dedicated to increasing property value through exceptional management services since 2016. Our resident-centric approach ensures long-term, stabilized asset growth. With a 50-year family legacy in the industry, our team is committed to delivering unparalleled service and premier living experiences across our portfolio.
Ami Notis
Vice President – Spearheading company growth and operational excellence since 2016.
Ittay Mendelson
Regional Director – Overseeing 12 properties across two states with a focus on efficiency and resident satisfaction.
Cathy Craft
Marketing Manager – Driving strategic marketing initiatives and leasing success.
John LaClair
Regional Service Director – Managing maintenance operations, capital improvements, and vendor relations.
Aaron Chasen
Accounting & HR Manager – Overseeing financial operations, payroll, and employee engagement.
Core Values
Employee Empowerment
Supporting career growth, training, and a strong workplace culture.
Community Impact
Investing in local neighborhoods and sustainable initiatives.
Sustainability
Implementing energy-efficient practices and cost-saving measures.
Resident-First Approach
Ensuring resident needs and satisfaction are our top priority.
Technology and Innovation
At Excelsior Communities, we leverage cutting-edge technology to streamline operations, enhance efficiency, and improve the resident experience. Our property management systems, including AppFolio, automate leasing, accounting, and communication for seamless management. Smart home integrations like ButterflyMX provide secure and convenient access control, while Matterport virtual tours allow prospective residents to explore properties remotely. We also utilize data-driven tools such as Rent Plus to help residents build credit through on-time payments and Birdeye to manage our online reputation. By embracing innovation, we stay ahead of industry trends, optimize performance, and create modern, tech-enabled communities.
Technology and Innovation
Operational Excellence
Our property management services are designed to ensure efficiency, reliability, and long-term success. We streamline leasing and tenant screening to attract and retain high-quality residents while implementing proactive maintenance with a 24/7 response to keep properties in top condition. Resident satisfaction is a priority, and we gather feedback through surveys and engagement initiatives to continuously enhance the living experience. Financial transparency is key, with detailed reporting that provides stakeholders with clear insights. Additionally, we invest in ongoing renovations and upgrades to enhance property value, ensuring our communities remain competitive and desirable.
Interested in our property management services? We’re here to help!
We want to know your needs exactly so that we can provide the perfect solution. Let us know what you want and we’ll do our best to help.
